✈️ Shipping Policy
1. Order Processing Time
All orders are processed within 24 to 72 business hours after payment confirmation. You will receive an email with a tracking number as soon as your order is shipped.
2. Delivery Time
Standard delivery, both within mainland France and internationally, takes between 10 to 20 business days.
Delivery times may vary slightly depending on the destination and possible customs procedures.
3. Delivery Methods
We only offer standard shipping for all destinations, handled by specialized carriers to ensure the safety of your sofas. Delivery includes dropping off the package at the building entrance or the specified address.
4. Delivery Areas
- Shipping within mainland France
- International shipping (standard delivery only)
Please contact us for any special requests.
5. Shipping Costs
- Standard shipping is free within mainland France
- International standard shipping costs vary depending on the destination and will be displayed at checkout
6. Order Tracking
A confirmation email with a tracking number will be sent once your order is shipped. You can also track your order through your customer account.
7. Delivery Issues
If your package arrives damaged or incomplete, please:
- Report it immediately to the delivery person
- Contact us within 48 hours of delivery with photos as evidence
We will address your claim as soon as possible (replacement, repair, or refund).