🛡️Privacy policy

Last updated: June 19, 2025

At Serenity, your privacy is our top priority. This policy explains how we collect, use, and protect your data when you browse our website or make a purchase.

📌 Data We Collect

Name, address, email, phone number
Payment details (encrypted and secure)
Order and browsing history
Account login information
Messages with our support team
Technical data (IP address, device, browser)

💡 Why We Use Your Data

To process and ship your orders
To contact you (order updates, promotions)
To enhance your shopping experience
To prevent fraud and ensure security
To comply with legal obligations

🤝 Who We Share It With

Shopify, our e-commerce platform
Shipping, payment, and marketing partners
Authorities when required by law

🔐 Data Security & Retention

Your data is securely stored and only retained as long as necessary (for processing, support, or legal purposes).

👶 Minors' Privacy

Our website is not intended for children. If you believe your child has shared personal data with us, please contact us so we can delete it.

🌍 International Transfers

Some data may be processed outside the European Economic Area (e.g., Shopify in Canada/USA) with appropriate safeguards in place.

✅ Your Rights

Depending on your location, you may:

Access your data
Request correction or deletion
Restrict or object to processing
Withdraw your consent
Request a copy of your data (portability)

📢 Policy Updates

This policy may be updated from time to time. We will notify you of any significant changes.